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Avoid the Risks of Undelivered E-mail
No one likes getting junk (or spam) e-mail. However, due to restrictive spam filters, you may not receive all the e-mails you need, such as important communications from us about your order or account. These messages may end up in your bulk or junk folder or not get delivered at all.
Ensure You Receive Important E-mails from Us
  • Do not use the "spam," "bulk" or "junk mail" buttons to delete vital messages from us. If this happens too often, your mail service may decide all vital SDS Global e-mails are indeed spam and you'll stop receiving them.
  • Check your "bulk" or "junk" folder regularly for vital e-mails from us. If you find a vital message from us in that folder, be sure to classify it as "not spam" or "not junk." Add our e-mail addresses ( sales@hdwise.com & support@hdwise.com) to your address book or "safe sender" list.
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Please allow up to 24 hours from shipment date for the order tracking number to appear in our Shippers system.

 
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